Terms of Use

1. Acceptance of Terms

By accessing and using China Healthcare Guide ("the Website"), you accept and agree to be bound by the terms and conditions of this agreement. If you do not agree to these terms, please do not use our services.

2. Description of Services

China Healthcare Guide provides information about medical institutions, treatments, and healthcare services in China. Our services are designed to help international patients research and understand their medical options.

We are an information platform and do not provide medical advice, diagnosis, or treatment. We are not a healthcare provider and do not practice medicine.

3. Medical Disclaimer

• Always seek the advice of your physician or qualified health provider with any questions about a medical condition
• Never disregard professional medical advice or delay seeking it because of information on this website
• If you think you may have a medical emergency, call your doctor or emergency services immediately
• We do not recommend or endorse any specific tests, physicians, products, procedures, or opinions

4. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information when contacting us
• Use the website only for lawful purposes
• Not attempt to interfere with the proper functioning of the website
• Not misrepresent your identity or affiliation
• Conduct your own due diligence before making any medical decisions

5. Information Accuracy

While we strive to provide accurate and up-to-date information about medical institutions and services, we cannot guarantee the accuracy, completeness, or timeliness of all information.

• Hospital grades, accreditations, and services may change
• Treatment costs are estimates and may vary
• Physician availability and credentials should be verified directly with institutions
• Users are responsible for verifying information before making decisions

6. Third-Party Links

Our website may contain links to third-party websites, including medical institutions. We are not responsible for the content, accuracy, or practices of these external sites. Linking to a third-party website does not constitute an endorsement.

7. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of China Healthcare Guide or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

8. Limitation of Liability

To the fullest extent permitted by law, China Healthcare Guide shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of or inability to use our services
• Any medical decisions or treatments based on information from our website
• Any interactions with healthcare providers listed on our platform
• Any errors or omissions in our content

9. Indemnification

You agree to indemnify and hold harmless China Healthcare Guide, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.

10. Governing Law and Jurisdiction

These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

• For users in Scotland: The laws of Scotland shall apply and disputes shall be subject to the jurisdiction of the Scottish courts.
• For users in Northern Ireland: The laws of Northern Ireland shall apply and disputes shall be subject to the jurisdiction of the Northern Irish courts.

Nothing in these terms affects your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after changes constitutes acceptance of the modified terms.

12. Contact Information

If you have any questions about these Terms of Use, please contact us at:

• Company: Twinhalls Limited
• Address: 128 City Road, London EC1V 2NX
• Email: support@twinhalls.co.uk